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Ávoris is a global tour operator headquartered in Spain, which collaborates with over 40 international brands covering the entire travel cycle: distribution, transportation, destination services and experiences.

Ávoris is part of the Barceló Group.

About Ávoris
  • Industry: Tourism & Leisure
  • Company Size: 2,200 Employees
  • Founding Year: 1964
  • Technology Implemented: Google BigQuery, Looker
Before:

SQL Barrier for End-Users, Lack of Actionable Insights

Ávoris has a long history of mergers that have brought about multiple sources, tools and applications. Following unprecedented changes in the tourism sector caused by the pandemic, and a merger with Globalia, Ávoris felt the need to transform from within.


Solution:

Google BigQuery & Looker to Improve Modeling Data

Looker would enable both the BI team and e-commerce department to gain autonomy, harness operational insights, and improve decision-making.

Greater flexibility of inputs & outputs, enhanced productivity and decision making were all valuable aspects at the time of choosing Looker. But the deciding factor was ease of modeling data – that is, converting raw data into curated information that addresses the user’s questions with a simple drag-and-drop. This allowed the team to eliminate the barrier of SQL for end users who can now quickly obtain actionable insights.

Spaulding Ridge conducted a 6-months long trial focused on BigQuery and Looker, during which time we worked on complex use cases to equip the BI and E-commerce teams with all the necessary tools to grant their self-service analytics objective.

 

“Unlike more traditional consulting partners, [Spaulding Ridge] showed a dynamic approach, adapting to our goals, schedules, and general inexperience. By the end of the PoC, we felt confident using Looker because we have learned so much along the way.”

Juan José Guasp | BI Lead, Ávoris
After:

Great Data Accessibility & A Data-Driven Culture

The Ávoris E-commerce and IT teams lead the way on the journey towards a data-driven culture. Great data accessibility and data governance, ease of use, and agile reporting without silos which in turn allows Avoris to make fast, well-informed decisions, are quoted as the main advantages of implementing Looker.

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